THE WASHI BOX UPDATE 11/19/2025

Hi friends!

I wanted to reach out with an update about The Washi Box.
December will be the final shipment, and it’s currently available. This month’s box will also ship early so you receive it before the general sale.

This decision isn’t due to any issues—this subscription has truly been a joy to create for you. I’ve simply realized that the subscription model felt a bit restrictive, and I’d love the freedom to offer these fun designs outside of a monthly box.

You will not be billed on the 21st, and you’ll see a cancellation of your subscription “contract” over the next few days.

I’m so grateful for your support, excitement, and love for The Washi Box. It’s been such a delight to send these happy little rolls your way, and I’m wishing you continued washi joy always. ✨

If there’s a past design you missed (or one you’d love a second of!), previous box washi will be available individually on Small Business Saturday.

Thank you again for being part of this chapter. More beautiful things are on the way. 🤎

The Washi Box Subscription FAQ

What is The Washi Box?

The Washi Box is a monthly subscription service that delivers four original, limited-edition washi tapes to your doorstep. Each tape is crafted from satin matte, high-quality washi paper and features exclusive designs available through this subscription. $19.99 monthly

How does the subscription work?

• Subscription Periods:
  - October 21–November 19: Ships on December 10
  
  - November 21–December 19: Ships on January 10
  - December 21–January 19: Ships on February 10
  - January 21–February 19: Ships on March 10
  - February 21–March 19: Ships on April 10
  - March 21–April 19: Ships on May 10
  - April 21–May 19: Ships on June 10
  - May 21–June 19: Ships on July 10
  - June 21–July 19: Ships on August 10
  - July 21–August 19: Ships on September 10
  - August 21–September 19: Ships on October 10
  - September 21–October 19: Ships on November 10
  
• Billing: Your subscription renews automatically on the 21st of each month.
• Shipping: Boxes ship on the 10th of the following month.

How much does The Washi Box cost?

• Monthly Subscription: $19.99 per month
• Shipping Rates:
  - United States: Free shipping
  - Canada: $6
  - International: $9

Can I cancel or pause my subscription?

Yes, you can cancel or pause your subscription at any time through your customer portal. To avoid being charged for the upcoming cycle, please make any changes before the next billing date on the 21st.

How do I update my shipping address or payment information?

You can update your shipping address and payment details through your customer portal. Ensure any changes are made before the 1st of the month to apply to the upcoming shipment.

Are the washi tape designs repeated?

No, each month's washi tape designs are exclusive and will not be restocked or repeated. Once they're gone, they're gone!

Can I purchase previous months' boxes?

Due to the exclusive nature of our designs, past boxes are not available for purchase. We encourage subscribers to stay active to collect each unique set.

When will I receive my Washi Box?

Domestic (U.S.): Typically 3–7 business days after the shipping date.
International: Shipping times vary by destination and may take longer. Please refer to our Shipping Policy for more details.

What if my box is lost or damaged during shipping?

If your box is lost or arrives damaged, please contact us at help@laurenphelpsdesigns.com within 7 days of the expected delivery date. We'll work with you to resolve the issue promptly.

How can I contact customer support?

For any questions or concerns, please reach out to us at help@laurenphelpsdesigns.com. We're here to assist you!